Refund & Cancellation Policy

AJISTYLZ believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

• Cancellations will be considered only if the request is made immediately after placing the order.
• The cancellation request may not be entertained if the order has been communicated to the vendors/merchants and they have initiated the process of shipping it.

To request a cancellation, email us at ajistylzofficial@gmail.com with your Order ID. See our Shipping Policy for cancellations around dispatch.

AJISTYLZ does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of the product delivered is not good.

• In case of receipt of damaged or defective items, please report the same to our Customer Service team. The request will be entertained once the merchant has checked and determined the same at his own end.
• This should be reported within 7 days of receipt of the products.
• If you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our Customer Service team within 7 days of receiving the product.

The Customer Service team, after looking into your complaint, will take an appropriate decision.

For cancellations, damaged or defective products, or any question about this policy, please contact us.

Please share your Order ID so that we can assist you more quickly.